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Independent guide. Not a casino, not an operator, no login here.

Neptune Casino .net · independent guide , home page

Contact

Get in touch with neptunecasino.net

One inbox for everything to do with this site. Please read the note on account help before you write.

webmaster@neptunecasino.net

We are not BetNeptune's support team

neptunecasino.net cannot see, change, unlock or pay out any account, and cannot chase a bonus. For those, use the operator's support at www.betneptune.com.

What to write to us about

Press and mediaQuestions about the site, the Neptune Casino name, or anything we have published.
Partnerships and linksArticle proposals, link requests and commercial enquiries. Tell us who you are and include your site address.
CorrectionsSomething on a page no longer matches the operator's site? Send the page address and what you saw.
PrivacyRequests about personal data under UK GDPR, as described on our privacy page.

Every message goes to webmaster@neptunecasino.net. A clear subject line helps us reply sooner. We answer genuine enquiries; bulk link-swap templates go unanswered.

What we will not publish

Anything that breaks the UK advertising rules for gambling, appeals to under-18s, presents gambling as a way to earn money, or makes claims we cannot check against the operator's own site. Our about page lists the rules we write by, and our privacy page explains what happens to the emails we receive.

If you need help with gambling now

We are not a helpline, but one is open around the clock and free: the National Gambling Helpline on 0808 8020 133. Our safer gambling page lists other support and the blocking tools available in the UK.

Before you email

Can you help with my BetNeptune account or a withdrawal?
No. We have no access to any account or payment. Use the support options on www.betneptune.com; the login guide shows where to find them.
Can you help with a Neptune Play account?
No. Neptune Play is a separate company and we have no contact with it. Please get in touch with that operator directly.
Why is there no contact form?
A static site cannot reliably deliver form messages, and we would rather not pretend otherwise. Email reaches us.
Do you publish sponsored articles?
We consider proposals that fit the site's subject and our accuracy rules and that follow UK gambling advertising standards. Anything sponsored would be labelled as such, and we would tell you in advance.

18+ only. Please gamble responsibly. BeGambleAware.org.